Terms & Conditions
First Step Sports Ltd
Website Privacy Policy
This policy was last updated on 07.11.10
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
2. Our Services
We only hold the data necessary to offer services provided on our website.
3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection Register.
4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
5. Data Storage
For administrative reasons data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area).
6. Email Updates
We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
7. Our Promise
We never sell, rent or exchange mailing lists.
8. Data Shared With Partners
We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.
9. Email Options
If you subscribe to our email service via a partner site, that partner may wish to send you details via email of other products and services, which may be of interest to you. However when you subscribe directly to our email service you will be asked whether or not you wish to receive such emails.
10. Partner Privacy Policies
Please note that we only share data with partners that operate their own privacy policy.
11. Spam
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
12. Product Updates
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
13. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
14. Cookies
Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.
15. Contact Us
If you have any questions relating to our Privacy Policy please email us at info@firststep-sports.co.uk
Data Protection Policy
First Step Sports needs to collect and use certain types of information about our customers and other individuals who come into contact with the company. This personal information must be dealt with properly however it is collected, recorded and used – whether on paper, in a computer, or recorded on other material - and there are safeguards to ensure this in the Data Protection Act 1998.
First Step Sports regards the lawful and correct treatment of personal information as very important and therefore ensures that personal information is treated lawfully and correctly. To this end First Step Sports fully endorses and adheres to the Principles of Data Protection, as detailed in the Data Protection Act 1998.
Specifically, the Principles require that personal information:
1. shall be processed fairly and lawfully and, in particular, shall not be processed unless specific conditions are met,
2. shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes,
3. shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed,
4. shall be accurate and, where necessary, kept up to date,
5. shall not be kept for longer than is necessary for that purpose or those purposes,
6. shall be processed in accordance with the rights of data subjects under the Act,
7. appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data,
8. shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
First Step Sports will, through appropriate management, strict application of criteria and controls
1. observe fully conditions regarding the fair collection and use of information,
2. meet its legal obligations to specify the purposes for which information is used,
3. collect and process appropriate information, and only to the extent that it is needed to fulfil operational needs or to comply with any legal requirements,
4. ensure the quality of information used,
5. apply strict checks to determine the length of time information is held,
6. ensure that the rights of people about whom information is held, can be fully exercised under the Act. (These include: the right to be informed that processing is being undertaken, the right of access to one’s personal information, the right to prevent processing in certain circumstances and the right to correct, rectify, block or erase information which is regarded as wrong information),
7. take appropriate technical and organisational security measures to safeguard personal information,
8. ensure that personal information is not transferred abroad without suitable safeguards,
9. treat people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information,
10. set out clear procedures for responding to requests for information.
In addition, the Council will ensure that:
1. there is someone with specific responsibility for Data Protection.
2. everyone managing and handling personal information understands that they are contractually responsible for following good data protection practice,
3. everyone managing and handling personal information is appropriately trained to do so,
4. everyone managing and handling personal information is appropriately supervised,
5. anybody wanting to make enquiries about handling personal information knows what to do,
6. queries about handling personal information are promptly and courteously dealt with,
7. methods of handling personal information are clearly described,
8. a regular review and audit is made of the way personal information is held, managed and used,
9. methods of handling personal information are regularly assessed and evaluated,
10. performance with handling personal information is regularly assessed and evaluated,
11. a breach of the rules and procedures identified in this policy by a member of staff may lead to disciplinary action being taken,
12. a breach of the rules and procedures identified in this policy by a Member is a potential breach of the Code of Conduct.
This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the Data Protection Act 1998.
